Education Services

Supportworks Service Management Software Training

Hornbill's training courses ensure its customers optimise ROI by unlocking staff potential.

Professional and informative instructor-led training courses encompass every aspect of implementation and use of all Supportworks service desk solutions. Every course is designed for purpose and includes conceptual, theoretical and practical content with an emphasis on 'hands-on' instruction. Hornbill also delivers SDI training courses as a SDI Authorised Training Partner.

Classroom Training

Hornbill offers a number of public training courses covering a range of topics for all service desk solutions, from basic to advanced level. The dedicated, purpose-built training facility provides a comfortable learning environment for all delegates.

Onsite Training

Standard training courses can also be delivered at customers' premises. These can be delivered on a one-to-one, or group basis.

Customized Training

Where Supportworks is customized to meet exact business needs, Hornbill will design training courses tailored to reflect the configuration. These courses can be delivered on-site customer premises, or at Hornbill's dedicated training facility.

On-Demand Training

On-Demand Training consists of specialist interactive courses, developed by product experts and available 24x7, to help facilitate learning at a time and place to suit the needs of your business and your customers.

Scheduled Training Courses 2011

Scheduled Training Courses 2012