Hornbill Customer London Borough of Merton Wins itSMF UK Award

November 8th, 2011 --

London Borough of Merton's Angela Wint receives itSMF UK IT Service Management Champion Award.

Hornbill is pleased to announce that Angela Wint, IT Customer Support Services Manager at Hornbill customer London Borough of Merton, has received the itSMF UK IT Service Management Champion Award.

The prestigious IT Service Management Awards, given during the itSMF Conference Gala Dinner on Monday 7th November 2011, recognise outstanding achievement in and significant contribution to the world of IT Service Management. Angela was presented with the Service Management Champion Award in recognition of her contribution to a highly successful IT Service Management project using Hornbill's Supportworks.

Angela Wint said: "This award highlights how IT services can play a valuable role in public sector transformation goals. Accepting this award on behalf of my team I can't express enough how honoured we are to be given such high recognition of our achievements over this past year. We are truly grateful to the itSMF community and all those that supported our nomination."

About Hornbill

Hornbill develops and markets Supportworks: platform technology and applications for IT Service Management and business helpdesks. Supportworks' service desk software is designed for rapid deployment within any IT or business support environment, including ITIL-compatible IT Service Management (ITSM), IT Helpdesk, Customer Service & Support, Human Resources and Facilities Management with the flexibility to build additional service desks at minimal extra cost.

Customers including Atos Origin, Toyota Motorsport, Buckinghamshire Hospitals NHS Trust, Kent County Council, Greggs, London School of Economics, Natural History Museum, Knight Frank, Comet, The National Archives, and Camelot benefit from Hornbill's unique 'Human Touch' approach to Service Management.

Hornbill was founded in 1995 and has offices in London, UK and Dallas, Texas. For more information about Hornbill's solutions please visit www.hornbill.com

Public Relations Contacts

Hornbill Service Management Limited
Catherine Staite
T. +44 (0) 208 582 8229
E. catherine.staite@hornbill.com
Spark Communications
Satyen Dayal
T. +44 (0) 20 7436 0420
E. satyen@sparkcomms.co.uk